Russellville Water Board

At the Russellville Water Board we make sure every home and business can count on excellent water quality at reasonable rates.

Consumer Water Report

Each year you should receive a CCR from your water supplier. A CCR tells you where your water comes from and what's in it.

Get The PDF

Insurance Services Office

We have a Class 2 ISO rating. This places us in the top 2% of all fire departments in the U.S. and top 1% in Alabama.

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Water Conservation Tips

Water is one of the most essential elements of life, and it’s important to use it wisely. Discover some simple tips for around the home.

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We provide billing for all utility services for both residential and commercial customers, offering the convenience of single-account billing for all utilities.

721 S. Jackson Avenue
Russellville, AL 35653 • (256) 332-3850

Hours: Monday through Friday 7:30am til 4:30pm.

Drive-Thru Window — for payments during normal business hours

Night Drop Box — for after-hours payments

New Utilities Service Forms

Residential and commercial new service forms are now available as PDF downloads.

View The Forms

Pay Your Utility Bill Online.

Russellville Utilities has set up a new Customer Portal and a Mobile App that are simple to use, secure and convenient. It’s easy to pay online with your credit or debit card or using your checking or savings account. Our new Customer Portal and Mobile App provide services that customers find helpful, such as Autopay enrollment, bill history, account notifications and more. You can manage your utility account, check your balance or due date, or pay your bill.

If service has been disconnected, you must contact our office (256-332-3850) before making a payment.

Pay Your Bill Online Now

Be sure to contact Customer Service with any questions or concerns regarding your account.

(256) 332-3850

For after hours and Emergencies call the Russellville Police Department at (256) 332-2230