We provide electricity, natural gas, water and wastewater services in the Russellville, Alabama area. We are here to serve you – our customer, community, neighbor, and friend.
Pay Your Bill OnlineIf service has been disconnected, you must contact our office (256-332-3850) before making a payment.
We are a customer of the Tennessee Valley Authority (TVA), which provides electricity to utilities throughout our region.
View The Site
We provide safe, efficient natural gas as an energy choice to Russellville, Franklin County and Colbert County residences and businesses.
View The Site
We provide our customers with the highest quality water possible at very affordable rates while protecting the environment.
View The SiteResidential and commercial new service forms are now available as PDF downloads.
View The Forms
We provide billing for all utility services for both residential and commercial customers, offering the convenience of single-account billing for all utilities.
721 S. Jackson Avenue
Russellville, AL 35653 • (256) 332-3850
Hours: Monday through Friday 7:30am til 4:30pm.
Drive-Thru Window — for payments during normal business hours
Night Drop Box — for after-hours payments
Residential and commercial new service forms are now available as PDF downloads.
View The FormsRussellville Utilities has set up a new Customer Portal and a Mobile App that are simple to use, secure and convenient. It’s easy to pay online with your credit or debit card or using your checking or savings account. Our new Customer Portal and Mobile App provide services that customers find helpful, such as Autopay enrollment, bill history, account notifications and more. You can manage your utility account, check your balance or due date, or pay your bill.
If service has been disconnected, you must contact our office (256-332-3850) before making a payment.
Pay Your Bill Online NowFor after hours and Emergencies call the Russellville Police Department at (256) 332-2230